In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Sauna is closed from Mon 28 Dec 2020 until Sun 31 Jan 2021
As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.
Reservations for 10 or more rooms are considered group reservations and will have a different cancellation policy than single reservations. The property will contact you to provide further information about this policy.
Please note that if you come with your pet, you need to inform the hotel at the time of your reservation. At the moment of the check in you must present the health certificate from your veterinary.
When travelling with pets, please note that an extra charge of 35 USD per stay applies and guide doge are free of charge. Please note that 2 pets are the maximum number of pets per room. Also, please note that the maximum weight per pet is 25kg.
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