Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.
Breakfast is not included for children under 12 years old when using existing beds and should be paid at the hotel upon check-in.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If the minor does not travel in the company of his parents, the responsible adult will have to deliver at the reception, in addition to the ID of the minor, the permission of the parents with personal presentation before a public notary, together with the copy of the identification document of those who gave the authorization.
When booking more than 9 rooms, special conditions and supplements may apply.
Pets allowed for an extra charge per night. Dogs and cats welcome.
1 per room (up to 30 lbs). Pets cannot be left unattended. Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation