Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Capilla del Mar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. According to Law 1098 of 2006.
If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.
Property requires that the credit card used to make the reservation is presented at check-in with an valid ID. The property reserves the right to reject reservations at check-in if the requirement isn't met.
In case that the cardholder isn't the same as the guest, the hotel requires a clear copy of the credit card and photo ID (front and back) signed by the cardholder. The property will cancel any reservation suspicious of using fraudulent credit cards.
